Main and Local
Chat with us
Yesterday
You
I’m disappointed that I was sent the wrong CBC mugs. I’m certain this is not what I ordered. Not happy!
2:49 PM
Main and Local
Thanks for your message! We’ll be with you as soon as we can.
If you prefer not to wait, we'll follow up via the contact info you provided.
--
Merci pour votre message! On sera avec vous dès que possible.
Si vous préférez ne pas attendre, on fera un suivi au coordonnées que vous avez fournies.
Automated • 2:49 PM
You
I prefer not to wait.
2:49 PM
You
What is your return policy?
3:38 PM
Main and Local
You can get a refund, within 30 days of purchase, for all products sold on the online store. Return shipping costs are at your own expense. All items on sale are final. All items that are no longer available online at the time of the return cannot be refunded or exchanged. For more information, please visit our Return Policy page.
Automated • 3:38 PM
You
Disappointing!
3:38 PM
You
You sent me the wrong cups. I should not have to pay for return without any assurance I’ll receive the correct order. Please advise.
3:40 PM
Today
You
I did not receive the correct order. Is there someone I can communicate with to advise me on how I can arrange to return and receive the correct order?
11:32 AM
