- Where does my order ship from?
Most orders are shipped via ICS Courier from our warehouse in Montreal, Canada. We occasionally ship with Canada Post.
How much will shipping cost?
Orders below $50 : Flat fee $5.00 anywhere in Canada.
Orders over $50 : Free shipping anywhere in Canada.
Orders below $150 : Flat fee $25.99 anywhere in the US.
Orders over $150 : Free shipping anywhere in the US.
How long does it take to receive my order?
Your items will be processed and shipped within 1-4 business days from the order date.
We try our best to make sure that your order is delivered on time, but Main and Local cannot be held responsible for conditions beyond our control such as carier delays, severe weather, service interruptions, etc.
All orders are subject to verification and approval before shipping.
Do you ship to PO Boxes?
Unfortunately, we do not ship to PO Boxes (US and Canada). Any order with a PO box address will be cancelled.
How do I know if my order has been shipped?
We send you a fulfillment notification as soon as it's been shipped.
Do you send a tracking number with my order?
Yes, you will receive your tracking number by email once we ship your order. If you haven't received your tracking number, send a note to firstname.lastname@example.org and we'll make sure to accommodate you.
Please note that smaller items (ex: a keychain, one pair of socks) may not have any tracking number.
If your question has not been answered above, please send an email to email@example.com and we'll get back you ASAP with an answer.