We are pleased to offer free shipping to Canada for all orders over $75 CAD (before taxes).
How much will shipping cost?
Flat fee $5 everywhere in Canada. Free shipping in Canada for orders over $75 CAD.
We use Canada Post for all Canadian Orders and USPS for U.S. orders as they are the least expensive options with the most reliable service for the types of items we ship.
When will my order be shipped?
Your items will be processed and shipped within 2-4 business days from the order date.
How long will it take to get my order?
Montreal: 3-5 days
Rest of Canada: 4-7 business days
U.S.: 8-12 Business Days
International: 14-21 Business Days
How do I know if my order has been shipped?
We send you a fulfillment notification as soon as it's been shipped.
Do you send a tracking number with my order?
Depends on the size of your order, literally. In Canada, if your package is too big for a mail slot, you get a tracking number. If it's small enough for a mail slot, you don't get a tracking number, unless you REALLY need one, send a note to email@example.com in advance of your order and we'll accommodate you.
Do you ship outside of North America?
Yes. We would ship to Pluto, but we have no customers there.
**If your question has not been answered above, please send an email to firstname.lastname@example.org and we'll get back you ASAP with an answer.**